Browse our most frequently asked questions list below to learn everything you need to know!

*Someone needs to be available at drop off/set up, in order to show us where the inflatable(s) need to be set up and where to find electric/water hook ups.

*50 foot, heavy duty extension cords are supplied. Anything over 50 feet, you will need to have 10/12 gauge, heavy duty extension cords for.

*Your contract should state how many circuits are needed for the inflatable you have rented. Please pay attention to this! If you do not have enough separate circuits you risk overloading and blowing a breaker. If you do not have enough you will need to add a generator to your contract. They are $150. We need to know this information prior to leaving for your event. If you are unsure please contact us!

*Dunk Tanks–you will need a hose to reach from your water source to the tank. You will also be responsible for filling the tank yourself.

*Water Slides–you will need a hose that will reach each water slide rented from your water spigot. If renting more than one water slide you will need a splitter or multiple spigots to connect to.

* You are responsible for the people at your event, using your rentals from us. If you want someone to oversee each inflatable you need to have some volunteers, friends, family, etc to be able to do this for you. We do not source out staff to stay with the inflatables.

 

The price of inflatable is for a period of up to 8hrs. Additional fee will apply for a longer time frame.

 We do! Delivery, set up, and pick up is free within 25 miles of our location (Advance, MO). We charge a distance fee for longer distances. This fee varies depending on how far.   Please reach out to us for pricing.

To secure your event on our schedule, we ask for a non-refundable deposit of 15% of the balance. The rest is required before set up begins. You may pay the full balance all at once, if you prefer, as long as it is paid prior to the day of the event. If you need to pay entire balance with one check (schools, churches, organizations) then please let us know when booking so we can make a note of this.

We accept cash, check, PayPal, credit and debit cards. When paying online you can select the PayPal button even if you don’t have an account and then it will give you the option to check out as a guest and enter your credit or debit card information.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors. Unfortunatley we are trying to not set up on gravel due to the risk of puncturing the bottom of the inflatables. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with steel stakes. We do not provide tarps to put under the inflatables or at the entrances/exits of water slides.

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness. Please realize that during the summer our water slides get rented back to back and may not be spot less and may still be wet from the day before. We do make sure they are not set up muddy for the next person. 

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

We DO NOT staff any events. We are a three person, family run crew and do not have the man power to leave people to oversee your event. You will be responsible for having volunteers to do this. Our contract will state how many volunteers are recommended for the rentals you are getting.

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

Cancellations must be made 72 hours before the cancelled event. All deposits are non-refundable, however the deposit can be applied to your account for a future event. If appropriate notice is not given, the deposit and any balance already paid will be forfeited.  As a business that relies on the mercy of weather, we understand that it changes frequently. We try to be flexible with rescheduling, as long as you let us know before we head your way. If weather does not permit us to set up we will issue a refund or credit it towards a future event. If your event is one quarter (or more) of the way through no money will be refunded. 

Yes! 

*We do not set up prior to 7am. (Keep in mind we have to travel to you and have time to set up. So if you are an hour away and it takes us an hour to set up, we will have to leave our house by 5am in order to get it all done by a 7am set time.)

*We do not book past 8pm from May through September, unless approved for a larger event. It is tedious to pick up the inflatables anyway but much worse in the dark. October through April we will not book past 7pm, unless otherwise approved beforehand.

Yes. We will only travel up to 60 miles/1 hour away for smalle events unless $400+in rentals is booked. Bigger events/over $400 we will travel up to 1.5 hours away. (Please understand that we have to travel to you, set up, travel home and then we have to turn around and travel back to you, tear down, and drive back home again. It is not cost efficient for us to travel long distances for smaller events, especially with the economy right now. Thank you for understanding!)

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.